How to change your DoorDash delivery address
DoorDash sends food to the address on the order. Get that right and your phone’s location barely matters. Here is how to change it at each stage.
6 min read
This guide is for DoorDash customers: people who order food or groceries and want it to go somewhere else. The Dasher always drives to the delivery address on the order, so that address is the setting to change. If you are a Dasher and want to look at another zone, the right guide is how Dashers check a delivery zone without driving to it.
Change the address before you order
In the iPhone app
- Tap the Account icon, then tap Addresses.
- Select a saved address. It becomes your new default.
- To add a new one, search for it, select it, and add the apartment or suite number and drop-off instructions. Save it.
On the website
Click the address in the upper right corner of the page. Pick a saved address or add a new one. The one you choose becomes your default.
Edit or delete an address
DoorDash has no edit button for a saved address. To fix a typo or update the instructions, delete the address and add it again. You cannot delete your default address, so select a different default first.
Check the address on the checkout screen before you tap Place Order. Most wrong deliveries start with an old default that nobody noticed.
Change the address on an active order
- On the order tracker screen, tap Help.
- Open the Change Addresses tab.
- Select a saved address, or tap Enter Address to type a new one.
Enter Address only works in the mobile app. If an address is greyed out, it is out of range of the restaurant you ordered from, and DoorDash cannot make that change. In that case, contact support from the app.
Schedule an order for later
A scheduled order is the best way to send food to a place you will be later, such as a hotel, a new apartment on move-in day, or a friend’s house for a birthday.
- Set the delivery address to the place where the food must go.
- Add your items and go to checkout.
- Before you tap Place Order, select Scheduled.
- Choose the date and time, then place the order.
Group orders can be planned up to four days ahead, according to DoorDash. Some special order types, such as home-cooked meal plans, need about a day of notice.
Ordering for someone far away
You can order to any address that DoorDash serves, even in another city. Add a note with the recipient’s name, and use clear drop-off instructions. If you know the recipient will not be at the door, say where to leave the order.
Some stores, such as pharmacies, have extra rules for who can receive an order. Read the notes at checkout for those.
Does your phone location matter?
For customers, mostly no. The app can use GPS to suggest an address when you first open it, but the order goes to the address you select. If the suggestion is wrong, check that DoorDash has location permission in iPhone Settings, under Privacy & Security, Location Services, or pick the address by hand.
If you want to see what is available in a city you are about to visit, enter an address in that city. That is quicker than any other method.
GhostMe, our Mac app, changes the location a connected iPhone reports, which matters for apps that read GPS directly. For DoorDash orders, the address on the order is what counts, so start there. If you also use location-aware apps that do not accept an address, the iPhone location simulator page explains how GhostMe works.
Common problems
The restaurant vanished after I changed the address
The new address is outside its delivery range. Pick a restaurant closer to that address.
I cannot select an address during the order
A greyed-out address is out of range. Contact support, or cancel and order again.
The Dasher went to my old address
Contact support from the order screen at once. Then delete the old address, or make the correct one your default, so it does not happen again.
The pin is in the wrong place
Delete the address and add it again, then adjust the pin and the instructions. New buildings often need a written note, such as which entrance to use.
Common questions
Can I change the address after the Dasher picks up the order?
Try Help on the order tracker first. The new address must be in range of the restaurant. If the option is not there, contact support.
How far ahead can I schedule a delivery?
DoorDash shows the available dates and times at checkout. For group orders, its help centre says up to four days ahead.
Does DoorDash use my live location for delivery?
No. The Dasher goes to the delivery address on the order.
How do I reach DoorDash support?
Chat and phone support are in the DoorDash app, under Help.
